Lifecycle Support
Service & Support
Sustaining Innovation. Supporting You Every Step of the Way.
At Ascential Medical & Life Sciences, our commitment to your success doesn’t stop at product launch. We deliver integrated service and support solutions that span the full product lifecycle, ensuring your systems perform reliably.
Impossible? Done.
Comprehensive Service & Support Capabilities
Whether we’ve developed your system from the ground up or you’ve deployed equipment from our catalog, we provide world-class support trusted by leading medical and life sciences companies around the world.
To ensure optimal performance of your equipment, we offer:
Service and Maintenance
Ensure your systems operate at peak performance with scheduled service, troubleshooting, and on-site support from experienced technicians.
Genuine Replacement Parts
Access OEM-approved parts engineered for reliability and compliance, ensuring system longevity and maintaining warranty coverage.
Installation & Training Support
From initial setup to hands-on user training, we help your team get up to speed quickly and confidently with new equipment and workflows.
Guidance on Upgrades
Receive expert recommendations on scaling, integrating automation, and implementing the latest technologies to future-proof your systems.
Access to Engineering Experts
Collaborate directly with seasoned engineers for customized adaptations, process optimization, or expansion of your existing infrastructure.
Contact us
Whether you’ve deployed one unit or an entire line, our team can support your system’s performance. Fill out the form below to make a request.
Reach us directly
| Location | Phone |
|---|---|
| 🇨🇷 Alajuela, Costa Rica | +506 4001-8210 |
| 🇺🇸 Corvallis, OR, USA | +1 (541) 738-4360 |
| 🇺🇸 San Diego, CA, USA | +1 (858) 376-2500 |
| 🇺🇸 Ham Lake, MN, USA | +1 (763) 444-4747 |
| 🇺🇸 Blaine, MN, USA | +1 (651) 643-3700 |
| 🇮🇪 Limerick, Ireland | +353 61 375 900 |
| 🇸🇬 Singapore | +65 6558 8018 |
| 🇲🇾 Johor, Malaysia | +65 6558 8018 |